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Top 6 Reasons Your Internet is Slow and What You can do to Fix it.

Hardware / Internet / Technology


Top 6 Reasons Your Internet is Slow and What You can do to Fix it.

Slow internet service should be a crime.

And to us it is.

That is why we’ve written this article to help our customers optimise their internet experience. We want you to have the best experience possible. Follow these simple guidelines to prevent that pesky “wheel of death’’ symbol popping up whenever you’re trying to catch up on the latest Game of Thrones.

Take a Free Internet Speed Test.

Follow this link to the MyBroadband Speed Test. Click “Start’’, to find out your upload and download speeds in a matter of seconds. If you’re using Wi-Fi then to achieve more accurate results connect your computer directly to the PoE Adapter using an ethernet cable for more accurate results. 

Once you have your speed test results, you can log in to your account with your service provider to see if you are getting. For example, if you pay for up to 75 Mbps and the test says 20 Mbp then something is up!

The Cause of the Slow Internet.

There are at least six factors that could be slowing down your high-speed internet service:

  1. Age of your computer: Some older devices may need additional memory to get the best speeds. Sometimes you may not have enough ram to run programs or simply run out of hardware space.  Your computer will continuously divert resources from other tasks to compensate for the lack of ram slowing down the overall speed of your device.
  1. Distance: The speed you experience is affected by the distance from your computer to a website, as well as the path, speed and capacity of the website’s connection to your network. The further away from a server, the slower the speed as congestion can occur when multiple people attempt to access the website.
  1. Obstructions: Where is your Wi-Fi gateway located? Walls containing studs, metal pipes and glass surfaces can all cause noticeable slowdowns. They may create reflections and dispersions of the signal.
  1. Favourite websites: The problem may not be on your end. It could be the result of an overloaded website. When too many people are trying to access a website at the same time requests, get backed up. Overloaded sites slow down the speed of your internet.
  1. Viruses: If you have any viruses or unnecessary software running in your computer’s background, it may reduce the amount of processing power and speed available for data from the internet. Many viruses work by multiplying and forcing computers to send out hundreds of copies. Viruses slow the internet down to their sheer volume.
  1. Software: Your computer might need updated software, such as an operating system patch. Newer apps and programs are optimised to work on more modern software.

So what can you do?

In addition to addressing the issues mentioned above, we suggest reducing the number of connected devices, rebooting your PoE Adapter and WiFi Router. You should try restarting your computer as well as clearing your cache and running fewer applications.

Follow the guidelines outlined in this article to optimise your internet speed. There are many different factors which influence internet speed and knowing steps to improve your experience is what makes all the difference. Share the article with your friends if you found it useful.

Comment your own tips for helping improve your internet speed.

For any queries email us on or contact 021 201 0220
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